Med2U Mobile Services (Covid-19 testing) - HMO and Private Pay
Med2U Mobile Laboratory Services (Covid-19 testing)
Specimen Collection, Delivery, and Results*
When Will I Be Seen For My Test?
Our Med2U staff is accommodating requested service times as best as possible. Although we are sensitive to each patients availability, Med2U mobile technicians are servicing multiple patient throughout each day. You will be contacted from Med2U the evening before your date of service to confirm patient availability. If you receive a voicemail about confirming appointment, we recommend to call back ASAP to communicate availability and confirm appointment. If you miss a call and cannot reach your dedicated mobile technician, contact our office at (844) 886-3328.
*Covid-19 Test Results:
Results will be delivered to ordering agency via fax (also uploaded to Client Portal) as soon as they are made available from the processing laboratory. Results should be produced within 24-48 hours of specimen drop off time. Med2U Is NOT responsible for any delays in laboratory processing due to high demand or unforeseen delays by third party laboratory.
Cancel by calling (844) 886-3328. Med2U will honor a Full Refund on orders that are cancelled at least 4 HOUR PRIOR to scheduled visit. A 50% Refund will be honored on cancellations made LESS THAN 1 HOUR PRIOR to scheduled visit OR if patient becomes unavailable without notification upon arrival. No Refunds will be honored on any orders that have administered and completed.